Crystal Reports - ReCrystallize Pro Web Wizard Support FAQ 25

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Server Error in ... Application.
Unsupported Operation. A document processed by the JRC engine cannot be opened in the C++ stack.

Article ID: 0025

Date Created: March 31, 2014

Last Modified: March 31, 2014

Applies to: ReCrystallize Pro Web Wizard for Crystal Reports

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Synopsis:

When viewing a Crystal Report in a web browser using ASP.NET, the error below or similar is displayed:

Server Error in '...' Application.

Unsupported Operation. A document processed by the JRC engine cannot be opened in the C++ stack.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: Unsupported Operation. A document processed by the JRC engine cannot be opened in the C++ stack.

Stack Trace:

[COMException (0x80041811): Unsupported Operation. A document processed by the JRC engine cannot be opened in the C++ stack.]
   CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options) +0
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options) +95
CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +262

[CrystalReportsException: Load report failed.]
   CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened() +325
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob) +895
   CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename) +84
   Florida30DaySchedule.Page_Init(Object sender, EventArgs e) +75
   System.Web.UI.Control.OnInit(EventArgs e) +99
   System.Web.UI.Page.OnInit(EventArgs e) +12
   System.Web.UI.Control.InitRecursive(Control namingContainer) +333
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +378

This error can occur when the Crystal Reports .rpt file used by the web page cannot be read or loaded.

Solution 1:

Make certain that a copy of the Crystal Reports .rpt file used for the web page is located on the server in the same folder as the web page.

Solution 2:

If the Crystal Reports .rpt file used for the web page is opened for editing in the Crystal Reports designer program, close the file in Crystal Reports.

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